With us, the customer is King!

We offer a 14-Day Money Back Guarantee on our entire catalog.

To offer you complete satisfaction, we have implemented a simple and effective returns policy.

Here are the 4 scenarios:

1. You wish to cancel or modify your order

We process orders you place quickly, usually within 12 hours. For this reason, you have 12 hours after ordering to send a cancellation or modification email on our contact form . After this deadline, your items will undoubtedly have been shipped.

2. You have not received your package

Our delivery times are 7 to 10 working days .

If you do not receive your item within 28 days , then contact us to report an item not received.

For more details, discover our delivery policy .

3. You received your item but you got the wrong model

In this case, you are eligible for a replacement of your item.

Contact our support to let us know which model you wanted to receive first.

NB: This option is not valid for personalized cases.

5. You received your item but it arrived damaged

It may happen that your package is shaken during delivery and your item arrives broken.

In this case or in the case of a design defect, contact us with the following details:

1. Your order number
2. Description of the problem (wrong/defective item, etc.)
3. A photo or video

You will not need to return the product and we will refund the amount of your order directly to you in the form of a voucher.